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EASE RETREATS 2025

TERMS AND CONDITIONS

 

1. Booking
(a) Your booking is not considered definite, and no confirmation will exist until we receive a 50% deposit

(b) We do not share customer details with any 3rd parties.

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2. Payment
(a) The price is the exact amount to be received by us in UK pounds
(b) The full payment amount will be 60 days before the first day of the retreat 

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3. Your Travel Arrangements
All travel arrangements are your responsibility and at your own cost. Travel to/from the retreat are at your own cost, unless otherwise specified.

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4. Travel Insurance
(a) Travel insurance is recommended. If you choose to buy insurance we require that your travel insurance covers the activity of this retreat as well as unexpected cancellation, sickness, losses and all the usual risks. 

 

5. Your Health
(a) It is your responsibility to let us know if you have any injuries and to be mindful at all times of your own body’s capability during the retreat. If you experience any injury or discomfort during any activity during the retreat, then you must notify us immediately.
(b) It is also your responsibility to consult a doctor with an understanding of coastal walks, sea swimming or water activities to check that you are sufficiently fit and healthy to undertake such activities that you may choose to do whilst on the retreat.
(c) Please advise us of any mental or physical health conditions and dietary requirements before you book. If you have health conditions and dietary requirements that may be affected by the activities offered on our retreats we reserve the right to advise you to desist and in the interests of your wellbeing, or others, we may decline your stay at our retreats.
(d) Whilst all measures are taken to ensure a high standard of health and safety, our venues are situated along the coast and in the countryside where the land is uneven and we shall not be responsible for any injuries caused by uneven terrain.

 

6 Cancellations by you. You (or any member of your party) may cancel your booking at any time, providing that the cancellation is made by the person submitting the booking and is notified to us in writing. Cancellation will take effect the day such notification is received by us. If such cancellation is made within less than 60 days before the start of the retreat, we will retain full payment of the retreat. However, if another person can be found to take your place, then we may offer you a 75% refund at our discretion. Bookings are for the stated period of the retreat. There are no refunds for an unused portion of the retreat. If the reason for cancellation is covered under the terms of your Insurance Policy, you may be able to make a claim on your insurance.

 

We take a 50% deposit at the time of booking.  At this point your booking is considered confirmed and the following cancellation charges come into effect.  

 

Hopefully you have insurance to cover cancellation or curtailment of your booking.   

At the point of booking & paying a deposit you are deemed to have accepted our terms and conditions. We will have asked you to pay the balance for your retreat at least 8 weeks before your arrival date. 

 

After request for payment in full, any cancellation will be charged at 100%.

You may cancel your booking with Ease Retreats at any time; however, the following fee structure will apply: 

Number of full weeks before arrival, a cancellation charge is based on total retreat cost once written notification of cancellation is received

 

More than 8 weeks                                                                 25% 

Less than 8 weeks                                                                  100%
Premature termination of stay                                            100% 

 

7. Amendments by us
Occasionally, changes may have to be made to our itinerary which we reserve the right to do at any time. If your accommodation has to be changed, we will do our utmost to provide accommodation of a similar rating. If a significant change becomes necessary, we will inform you as soon as reasonably possible if there is time before your departure.

 

8. Cancellation by us
We reserve the right in any circumstances to cancel a retreat. In particular our retreats require a minimum number of at least 75% of the participants to have booked by 30 days before the start date. If this minimum number is not reached by that date we may cancel and refund the money to you.

 

9. Our liability to you
(a) We accept responsibility for ensuring that the retreats are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.
(b) We do not accept any liability for cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.
(c) We are not liable for any injuries you may incur. Walks and outdoor activities are undertaken at your own risk. We are not liable for any medical or psychiatric conditions, which may develop during or subsequent to the retreat. We are not liable for loss of, or damage to, your personal property.

 

10. Group Bookings. Where a booking is made on behalf of several individuals the booking is conditional on the person(s) paying having authorisation from all the individuals named on the booking form to enter into this contract. The terms of this contract will apply to each member of the group as though they had paid for their own retreat individually and directly to us.

 

11. No liability for possessions. At our venues whether it be a beach house or country abode, each one has different locking systems. It is your responsibility to ensure that your possessions are always to be kept safe. 

 

12. Breakages & Replacements. Any costs regarding breakages or damages that you have caused during your stay at the retreat venue will be your responsibility and not the responsibility of Ease Retreats.

 

13. Complaints. If you have a problem during your retreat, please inform us immediately and we will endeavour to put things right. Please note that we cannot be responsible for the individuals’ behaviour of any collaborative partner, group member or other guest sharing the accommodation.

 

14. No smoking is permitted in any building

 

15. Privacy Policy
We do not share customer details with any 3rd parties. Any personal information that you provide to us will be used only for the service you requested. 

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